Customer Testimonials

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DealerRater Aug 13, 2022

Mike Allen my Service Advisor was great. This is the 2nd time that Mike was my advisor. Great job Mike 👍

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DealerRater Aug 11, 2022

I don’t think I’ve ever had such a wonderful experience purchasing a car. The customer service was impeccable, thank you Ray Langdon. The finance department (Bob & Monica) was incredibly helpful and we had a lot of fun. I highly recommend Quantrell if you’re looking for a Cadillac! Best service in town!

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DealerRater Aug 6, 2022

I sent you a text message. You are very good with your service department. Thanks

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DealerRater Jan 31, 2022

I recently purchased a Toyota 4Runner from Quantrell Cadillac. I found the vehicle on autotrader.com. My salesperson was Todd Spears and he was amazing. This was a first vehicle purchase for me and doing it online, from another state, was a bit intimidating. Todd was responsive, kind, understanding, and patient. I got a fair price for the vehicle and he even arranged to get it shipped to my home state. Anyone looking to buy a vehicle from this dealership should try to work with Todd if possible. You'll have a great experience.

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DealerRater Sep 15, 2021

Excellent service and wonderful staff, very helpful in every way possible. Kept us updated on everything

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DealerRater Jan 7, 2021

Looking for Me Agge, he sold me a beautiful car and I would like to thank him for all the time and hard work he did for me. Thanks Mrs Cole

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DealerRater Apr 26, 2019

This dealership literally saved our Volvo experience. We had a horrible experience in Louisville and after 20 years of driving a Volvo, we were ready to switch cars because of it. Bob P. was kind, respectful, and listened exceptionally well to us and to what our needs/concerns were. His work rescued Volvo for us and we couldn’t be happier with our new car. We’ll be back for service and highly recommend this dealership.

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DealerRater Aug 23, 2022

The technicians are nice and knowledgeable, the wait time was short and the overall cost seemed reasonable.

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DealerRater Aug 18, 2022

Couldn’t have asked for a better experience. This makes the third vehicle I’ve purchased from this dealership.

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DealerRater Aug 18, 2022

A high class dealership with an easy/going, no pressure and knowledgeable sales force and finance office. A terrific experience buying my 2023 Crosstrek with this dealership

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DealerRater Aug 11, 2022

The whole Quantrell family is wonderful and so mindful and caring of our cars and us. It is a pleasure to do business with them. They are great people !

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DealerRater Aug 9, 2022

John in service is amazing. He was polite, informative, and totally diagnosed/fixed the issue I was having with my Subaru. (The car is great, btw and I'm so very thankful to finally find a vehicle that is good, reliable, & well built.) The problem is solved and John is 100% the best!!!! (He deserves a HUGE raise!!!!)

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DealerRater Aug 8, 2022

Quick service. Keep customer well informed. Friendly, efficient staff. Have used Quantrell for over 20 years, first for Volvo and now for Subaru.

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DealerRater Aug 6, 2022

Courteous kind friendly polite good listener. Great honest respectful. Clean waiting area. Customer care and thorough with inspection.

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DealerRater Aug 6, 2022

James was a pleasure to work with. Knowledgeable and polite. Showed us around the dealership which was a first when buying a new and a nice surprise.

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DealerRater May 23, 2022

Bought my 2021 Forester from this dealer and had a pleasant buying experience—no pressure. Just had my first warranty service appointment for oil change and tire rotation. I was able to schedule this appointment for the next day. The staff was efficient and friendly. My questions and concerns were addressed and resolved to my satisfaction. I plan on using this dealership for all my service needs. Geraldine

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DealerRater Aug 17, 2022

I had an appointment and my vehicle was accepted on time, I was kept well informed about what work was performed and what was necessary to be performed in future, mainly I was treated very professionally. Thank You

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DealerRater Aug 15, 2022

Prompt polite service. Good central location. Nice touch is they washed my car when they finished

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DealerRater Aug 15, 2022

Through review and correction of issues raised. Provided recommendations for maintaining vehicle in tip top shape.

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DealerRater Aug 12, 2022

All went as planned. Mark managed the only hiccup that being a delay in the carwash.

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DealerRater Aug 12, 2022

You really care about your customers. You are cautious and try your best to keep the cars in good condition

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DealerRater Aug 11, 2022

Great customer service. Great communication with my service representative Mark. He kept me informed until the service was complete

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DealerRater Aug 10, 2022

Ease of making appointment. Fast and courteous service upon arriving. Vehicle cleaned and waiting close by when finished.

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DealerRater Aug 10, 2022

They seem to be trying to please customers. They have gotten much better since the pandemic has ended.

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DealerRater Aug 4, 2022

Had an amazing experience. Jenni, my sales person, was very knowledgable about the cars and exceeding easy to work with. The actual sale went smoothly working with their finance folks. Would definitely recommend Quantrell.

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DealerRater Aug 3, 2022

Eric was great, kept me informed and vehicle was fixed right the first time, thanks

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Quantrell Auto Group 38.022570, -84.455360.